On the day of the tournament, you might be unsure of what to do. Tournament organizers (TOs) will be online and available to help, but here is a general overview of what to expect.

Check in for this tournament will take place via the HLX website and bracket, with a button that shows you are ready to play. If you are having trouble reaching the website, please contact a TO to let them know your status.  

During the tournament, players will be called in for their matches by TOs or players to join a lobby, which will have one of the designated maps/game modes chosen. These lobbies should be set for 1v1s, with no other participants allowed besides official HLX staff or TOs. Other members will be asked to leave before any match will be conducted.

If no TOs are available during a scheduled match, then one or both players are asked to document or record the event in some way or capacity. Saving a replay on the console, screen-recording the match, or taking a picture of the results page post-match are all sufficient ways to prove the results of a match. Once this is done, send this over to a TO with the names/nametags of you and your opponent.

Once your match is complete, the TO will report and gather evidence to add to the HLX bracket. Depending on your results, you may be playing again later. Brackets will be updated live during the event, please check back after your match to see your next start time.

Player Conduct:
HLX Gaming is committed to ensuring the best possible experience for all of its competitors. All players are expected to display Good Sportsmanship, Respect, and Competitive integrity while participating in this event, or any affiliated events, and while communicating on any official HLX platforms.

Any list provided is not exhaustive and is growing. Tournament Administration reserves the right to remove competitors for reasons not outlined below if they feel it is harmful to the quality of the tournament or the HLX brand. Additionally, players must adhere to the Super Smash Brothers Ultimate/Nintendo TOS/Code of Conduct. Failure to do so could result in removal/ban from events.

Tournament Moderators may issue warnings, but warnings are never required. Ban appeals are allowed, but proof must be required to elevate the issue.

Toxicity:
Cursing (with harmful intent)
Sexism
Racism
Homophobic/Transphobic remarks
Taunting
Bullying
Lewd/NSFW remarks or posts

Communication:

For live events, the official communication methods are through venue staff and tournament organizers.

The official communication platform for HLX tournaments is the HLX website (where you currently are) via the chat feature, OR the official HLX Discord, which can be accessed here:
https://discord.gg/xva5hbFKSB (HLX Official Discord)

No-Shows:
Players have up to 15 minutes after their scheduled start time to report to their assigned location. If contact cannot be made, notify the TO to properly advance your spot on the bracket or award you a win in a ladder tournament.


Payouts:
After winning a tournament, HLX has up to 7 days to disperse tournament winnings. However, payment will usually be sent within 24 hours. HLX covers fees to send payment, but be aware that depending on the amount being sent, you could be paying fees as well. Any payment-related questions should be directed to HLX staff. For non-monetary payouts, HLX will connect you with the party responsible for prizing. HLX is not responsible for any prizes promised that are not listed in the prize section of this page.


Disclaimer:
These rules are a general outline of the standard players are expected to maintain at all times during HLX Gaming events and while communicating on the HLX platforms. Moderators and tournament organizers reserve the right to interpret these rules how they feel best to uphold the HLX Community Guidelines, which may vary from the rules listed above. All players have the right to ban appeals, if you would like to appeal a ban, contact the tournament moderator who issued the ban and they will elevate the issue.